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Funds should take 1-3 working days to clear. Please note your bank may charge a transfer fee.
Should be free or cost a nominal charge of $0.50. Expect to wait 2-5 working days for your funds to clear. Funds deposited by online banking/BillPay/ACH may not be available for withdrawal for up to 60 days.
We recommend uploading a copy of the bank statement or an online banking screenshot showing the payment. This can help us identify and assign the funds to you more quickly.
Banks and credit unions can require different information to correctly process your BillPay or online transfer. Most banks should only require the information shown above but if your bank asks for BullionVault’s bank account number and ABA routing code please use the following details: Beneficiary account number: 4000124974; ABA routing code:121000248. If you are asked for this information it is still very important to include your BullionVault username on the payment in a memo or payment reference field.
Where possible, please send money by another method. Checks are slower and less reliable than other payment methods.
Should be free or cost a nominal charge of $0.50. Expect to wait 10-15 working days for your funds to clear. Funds deposited by US check may not be available for withdrawal for up to 60 days.
We recommend uploading a copy of the bank statement or an online banking screenshot showing the payment. This can help us identify and assign the funds to you more quickly.
Please quote ‘Your BullionVault username‘ on the face of the check. We use it to ensure funds are credited directly to your account.
You must make all deposits from the same bank account.
Deposits are processed within UK business hours. We will email you when the deposit arrives in your BullionVault account.
I don't see a reference field to enter my BullionVault username.
If there is no reference field or customer-account-number field in which to enter your BullionVault username, please check with your bank how to proceed. Your username is how your funds will be matched to your BullionVault account.
My bank is asking for the beneficiary's address.
Please use our address: BullionVault Clients Limited, 3 Shortlands (7th Floor), Hammersmith, London W6 8DA, United Kingdom
We do not accept cash deposited over the counter, banker's cheques or other methods where we cannot identify the sending party.
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Use of cards not associated with a bank account, such as pre-paid cards, creates an administrative burden for us.
If you use any card other than a UK debit card, your payment will be returned and we will charge a fee of $30 to cover the administration costs.
BullionVault will not charge for one-off use of a UK debit card.
You can still make a payment to us from any UK bank using the details provided.
Banks limit the amount of money that you can pay using ‘easy bank transfer’.
If your bank does not allow your payment, try again with a smaller amount or make a manual bank transfer for any amount using our bank details.
Opening a BullionVault account is simple.
We'll give you a risk-free 1/8 oz silver (4g) to get you started, and you can fund your new account as soon as you're ready.
