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You pay three (occasionally four) charges in the normal course of using BullionVault.
We use US Dollars to illustrate many of our charges. You may be charged in US Dollars, Euros, British Pounds or Japanese Yen, depending on the currencies in your account. (We will often use your smallest available currency holding preferentially.) When we settle a fee cross-currency, no commission is charged and we will use the mid-point spot price with no buy-sell spread.
Dealing commission each time you buy or sell through the order board.
0.5% maximum falling to a minimum of 0.05% depending on the amount of gold, silver, platinum or palladium bought or sold in the year. Discounts start at $75,000.
Please note: on silver, platinum and palladium purchases and sales this charge is not commission, but is contracted as a 'mark-up' or a 'mark-down' as appropriate.
Custody charges (including insurance).
0.12% per year on gold, billed monthly and subject to monthly minimum of $4. 0.48% per year on silver, billed monthly and subject to monthly minimum of $8. 0.48% per year on platinum, billed monthly and subject to monthly minimum of $8. 0.48% per year on palladium, billed monthly and subject to monthly minimum of $8.
Please note: you can use the cost calculator to estimate your commission and custody fees.
Burglar Alarm
Although it is not mandatory we strongly recommend you use the Burglar Alarm which alerts you via SMS to account withdrawals or changes to your password. It is enabled automatically when you first enter your mobile/cell phone number in your Account Settings.
Within your Account Settings you have control regarding whether or not you will receive additional SMS messages for logging in, or placing orders.
There is a nominal charge of $0.20 for the additional SMS messages.
Funds remittance fee
Most UK withdrawals are free.
Where we pay our bank to remit funds to you (e.g. US and international transfers) there is a fee. Common withdrawal fees are:
For SWIFT payments, intermediary/correspondent banks may apply an additional fee which is not within BullionVault's control.
A small currency holding fee may also apply where our bank charges negative interest rates. This does not currently apply.
Purchase
Purchase commission starts at 0.5% for all metals, but drops depending on the amount of that metal you have bought over a 12-month period. Purchase commission resets to 0.5% on the anniversary of the day you opened your account.
| Bought since anniversary | Commission rate |
|---|---|
| <$75,000 | 0.50% |
| $75,000 to $825,000 | 0.10% |
| >$825,000 | 0.05% |
Rates are calculated separately for each metal — being on a lower rate for (e.g.) gold does not mean you are on a lower rate for other metals.
On silver, platinum and palladium purchases this charge is not a commission, but is contracted as a 'mark-up'.
Sale
Sale commission starts at 0.5% for all metals, but drops depending on the amount of that metal you have sold over a 12-month period. Sale commission resets to 0.5% on the anniversary of the day you opened your account.
| Sold since anniversary | Commission rate |
|---|---|
| <$75,000 | 0.50% |
| $75,000 to $825,000 | 0.10% |
| >$825,000 | 0.05% |
Rates are calculated separately for each metal — being on a lower rate for (e.g.) gold does not mean you are on a lower rate for other metals.
On silver, platinum and palladium sales this charge is not a commission, but is contracted as a 'mark-down'.
Use our cost calculator to estimate your commission fees for any size of investment.
Please note: These rates are applied to each deal matching your orders, and they are charged in whole pennies or cents.
Custody charges are applied at the start of each month. There will be a separate charge for each metal you held in the previous month.
Use our cost calculator to estimate your custody charges for any size of investment.
Flat rate: 0.5%. There is an additional 0.3% currency-switching fee for Daily Price orders set in British Pounds or in Euros.
Rates apply in each 12 month period starting from the day you create your account. Where a spot market counterparty quotes a price per troy ounce this will be converted to a price per kilogram for execution and settlement, rounding up to the nearest whole currency per kilogram unit for purchases, and rounding down to the nearest whole currency per kilogram unit for sales.
Purchase
Gold (400oz bars)
| Bought since anniversary | Commission rate |
|---|---|
| 1 to 4 | 0.10% |
| 5 to 9 | 0.05% |
| 10+ | 0.02% |
Silver (1000oz bars)
| Bought since anniversary | Mark-up |
|---|---|
| 32 to 80 | 0.10% |
| 81 to 160 | 0.05% |
| 161+ | 0.02% |
Platinum (150oz bars)
| Bought since anniversary | Mark-up |
|---|---|
| 4 to 8 | 0.20% |
| 9 to 17 | 0.10% |
| 18+ | 0.04% |
Palladium (150oz bars)
| Bought since anniversary | Mark-up |
|---|---|
| 4 to 8 | 0.20% |
| 9 to 17 | 0.10% |
| 18+ | 0.04% |
Sale
Gold (400oz bars)
| Sold since anniversary | Commission rate |
|---|---|
| 1 to 4 | 0.10% |
| 5 to 9 | 0.05% |
| 10+ | 0.02% |
Silver (1000oz bars)
| Sold since anniversary | Mark-down |
|---|---|
| 32 to 80 | 0.10% |
| 81 to 160 | 0.05% |
| 161+ | 0.02% |
Platinum (150oz bars)
| Sold since anniversary | Mark-down |
|---|---|
| 4 to 8 | 0.20% |
| 9 to 17 | 0.10% |
| 18+ | 0.04% |
Palladium (150oz bars)
| Sold since anniversary | Mark-down |
|---|---|
| 4 to 8 | 0.20% |
| 9 to 17 | 0.10% |
| 18+ | 0.04% |
Armoured transportation charges will apply
When armoured transportation is necessary, you will be charged a transport fee and a per-bar release fee.
Gold in Zurich
Release fee = $1200 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 1 to 4 | 1000 |
| 5 to 9 | 1500 |
| 10+ | 2000 |
Gold in London
Release fee = $300 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 1 to 4 | 250 |
| 5 to 9 | 500 |
| 10+ | 750 |
Gold in New York
Release fee = $2400 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 1 to 4 | 1500 |
| 5 to 9 | 2000 |
| 10+ | 2500 |
Gold in Toronto
Release fee = $2400 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 1 to 4 | 1500 |
| 5 to 9 | 2000 |
| 10+ | 2500 |
Gold in Singapore
Release fee = $2400 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 1 to 4 | 1500 |
| 5 to 9 | 2000 |
| 10+ | 2500 |
Silver in Zurich
Release fee = $80 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 32 to 80 | 1000 |
| 81 to 160 | 1500 |
| 161+ | 2000 |
Silver in London
Release fee = $60 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 32 to 80 | 250 |
| 81 to 160 | 500 |
| 161+ | 750 |
Silver in Toronto
Release fee = $300 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 32 to 80 | 1500 |
| 81 to 160 | 2000 |
| 161+ | 2500 |
Silver in Singapore
Release fee = $300 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 32 to 80 | 1500 |
| 81 to 160 | 2000 |
| 161+ | 2500 |
Platinum in London
Release fee = $300 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 4 to 8 | 250 |
| 9 to 17 | 500 |
| 18+ | 750 |
Palladium in London
Release fee = $300 per bar
| Number of bars | Transport fee ($) |
|---|---|
| 4 to 8 | 250 |
| 9 to 17 | 500 |
| 18+ | 750 |
Custody surcharge:
Physical gold withdrawal
Whenever payment to your linked bank account is not reasonable: 1% (charged in grams of gold).
Where you elect whole standard 400 oz bars: 2.5% (charged in grams of gold).
Where you elect whole standard 100 gram bars: A flat fee is charged when you place a withdrawal request. This will typically be around 1% of the value of the gold (plus 2-5% for insurance and transport). See the current flat fee price.
Where non-standard sizes apply: 7.5% (charged in grams of gold). The minimum withdrawal is 50 grams.
Physical silver withdrawal (VAT will apply)
Whenever payment to your linked bank account is not reasonable: 1% (charged in grams of silver).
Where you elect a whole standard 32,000 oz pallet: 2.5% (charged in grams of silver).
Where you elect whole standard 1000 oz bars: 10% (charged in grams of silver).
Physical platinum withdrawal (VAT will apply)
Whenever payment to your linked bank account is not reasonable: 1% (charged in grams of platinum).
Where you elect whole-kilogram amounts: 10% (charged in grams of platinum).
Physical palladium withdrawal (VAT will apply)
Whenever payment to your linked bank account is not reasonable: 1% (charged in grams of palladium).
Where you elect whole-kilogram amounts: 10% (charged in grams of palladium).
For gold, silver, platinum and palladium, all applicable taxes plus reasonable transportation and insurance fees for your delivery will be charged as appropriate.
Where international law permits it, you have a right of transfer of bullion within BullionVault from one vault location to another, but only in the form of entire and appropriate bars.
Bullion transfers of this kind are performed through accredited bullion couriers. Vault and courier charges are variable, are payable by you, and can be quoted at the time. You may also need to pay additional charges to cover either the selling of your bullion and its replacement with a locally acceptable form, or its refining and manufacture into a locally acceptable form, if your bullion does not meet the alternate location's standard form.
In addition to the direct bullion-shipping costs borne by you, BullionVault makes a 0.5% arrangement fee for this service subject to a minimum of $500.
Not to exceed the higher of $500 or 1% of the value of the account without approval from your administrators/executors.
BullionVault reserves the right to charge you an administration cost of up to $50 for changing your linked bank account.
Where you hold a balance of a certain currency, you may be charged a monthly holding fee. Calculated daily and billed monthly, this is to cover the additional banking fees incurred by BullionVault to maintain bank accounts in those currencies.
At present there is no currency holding fee applied to US Dollars, Euros, British Pounds or Japanese Yen. If that should change, BullionVault will alert all users by email at least 5 working days in advance, giving them time to spend or withdraw their currency balances before the fee comes into effect.
$100 per hour or part thereof.
BullionVault reserves the right to charge for exceptional work which falls outside of the normal scope of our business.
Examples: Administering accounts through Divorces, Litigation, Dissolving a Trust, Corporate Account Liquidation.
BullionVault will not bill T&M in excess of $100 without prior written agreement.
Validation is easy. You just need to log in and upload a few identity documents. Most of the time that just means an image of a photographic ID and an image of a bank document (usually the top of your bank statement) showing relevant names, addresses, routing and account number data. Occasionally we will need further forms of identification (e.g. if the linked bank account is jointly owned, owned by a company or trust or if the BullionVault account is being operated by a third party). See more information about how to validate.
BullionVault is both required by law and motivated by security to ensure that all funded accounts are properly validated.
We ask you to validate your account within two weeks of your first deposit, and if you do not we will give you frequent reminders and ample time in which to complete this process. However, if you fail to validate after 8 weeks and repeated reminders, we will begin charging you a late validation penalty fee of $30 per month until your account is validated.
We do not want to charge you this fee - we want you to validate your account. As soon as you validate, we will re-credit your account with your most recent late validation penalty, if any.
If you are unable to reset your password online and require assistance over the telephone the following charge will apply.
Flat fee: $20
In our standard promotion we will offer new customers free grams of silver to experiment with dealing on BullionVault’s Order Board. These are an educational promotion which nevertheless have real value. Attempting to abuse this gift – for example by opening multiple accounts and selling directly to your main account – will cause us to debit your main account the full cost to us of your abuse and an additional Time and Materials billing appropriate to the time spent in reversing the abuse.
We welcome small deposits – which customers usually make to perform a bona-fide test of our system, and we welcome regular deposits (for example by standing order) from customers who wish to implement a savings plan.
However we do not welcome repeated small deposits which cost us disproportionately in banking fees. If we receive more than 4 deposits in a calendar year which are each below $100 we reserve the right to redeem the cost to us in banking and internal administration. We will not make this charge before advising you by email that we will do so and giving you the opportunity to stop the repeated small deposits.
We also reserve the right to bounce, at your expense, ongoing repeated small deposits.
In validating you prove that the source of your money is your bank account, and then your bank account is linked to BullionVault. If we later receive money from another account – even if it is yours – we may be obliged to reverse the payment, returning it to its source. We charge a flat fee, but your bank or an intermediary may impose additional charges outside of our control.
Flat fee: $30
If we have to locate and contact your bank manager to satisfy ourselves regarding matters on your account we will charge $30. You can avoid this fee by arranging for your banker to contact us directly to provide the assurance we seek, should we request you to do so.
BullionVault reserves the right to charge for inappropriate use of its servers by automated web trading devices which operate without appropriate regard for the BullionVault resources their devices require. Ordinarily these charges will not be applied without fair warning.
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