Cancel an order - in brief

The procedure

Step 1.
more detail

Bring up your orders from the HISTORY ORDERS screen. Apply filters to see relevant active orders.

If an order is still active the KILL button will display. To take the order down from the order board you press it.

What happens next ?

The unexecuted element of your order is removed from the order board and no more deals are produced.
You receive an email contract for any partial element of the order which dealt.
The funds or bullion associated with the order will be released for re-use.

Notes

Your cancellation instruction is processed in strict sequence by BullionVault. If someone else's order deals against you between the time your order enquiry was run and your subsequent cancellation then you will see you have dealt more on the order than when you requested its cancellation.
Confirm your final amount dealt on the HISTORY ORDERS screen.

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